Delivery and returns

Get your favourite trending outlet pieces delivered swiftly to your doorstep. Here you will find clear, straightforward details on our shipping speeds, convenient online returns portal, and fast refund policy, so you can shop high street styles with complete confidence.

Frequently asked questions

Have a question about your parcel or return? We have gathered essential answers to ensure a smooth, worry-free shopping experience with fashion247.co.uk.

When will my order be dispatched?

Orders placed before 2pm are dispatched on the very same day. We work fast to ensure your high street outlet finds arrive without delay.

How long do I have to return an item?

You have 14 days from the date of delivery to return any items. Due to our fast-moving outlet stock, items must be in their original condition and in the packaging as delivered.

How do I start a return?

Returning an item is quick and simple. Simply access our dedicated online returns portal powered by Sendcloud to generate your label and return instructions.

How quickly will I receive my refund?

Once your returned parcel is received and inspected at our Edmonton hub, we will process your refund within 3-5 working days directly back to your original payment method.

Can I return items purchased from daily drops?

Yes, all outlet items and daily trending drops can be returned within 14 days of delivery, provided they remain unworn, with all tags attached and in original packaging.

How can I track my parcel?

As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking link so you can monitor your delivery every step of the way.

Ready to refresh your wardrobe?

Explore trending high street styles at up to 70% off retail prices, backed by same-day dispatch and hassle-free returns.